Contact Kelleighratzlaff.com

Got a question about one of our poker site reviews, spotted something that needs updating, or want to flag a crypto poker room we haven't covered yet? This page explains what Poker Sites can help with and the best way to reach us.

What we can help with

Poker Sites compares and ranks online poker sites, including Bitcoin and crypto-friendly rooms, for players in the US. We're happy to hear from readers on things like:

Corrections to a review — bonus terms change, sites get relicensed, and traffic numbers shift, so if something on the page looks out of date, tell us
Questions about how we scored or ranked a particular poker site
Suggestions for crypto or Bitcoin poker sites we haven't reviewed yet
General feedback on the site, its content, or how easy it is to use on mobile

What this page can't help with

We're an independent review and comparison site, not a poker operator. That means we can't access anyone's player account, process a deposit or withdrawal, resolve a dispute over a bonus, or verify identity documents. Those requests need to go directly to the poker site in question, through the support channel listed on its own website or app.

We also can't offer gambling counselling. If you or someone you know is struggling to control their gambling, the Responsible Gambling page has resources and links, including the National Problem Gambling Helpline at 1-800-GAMBLER.

How our reviews and rankings actually work

Before writing in with a question about a specific listing, it can help to understand how we put the rankings together. We assess each poker site on the same factors: licensing and regulation, player traffic and game liquidity, the range of cash games, tournaments and formats like Sit & Gos and Spin & Gos, welcome bonus terms including wagering conditions, deposit and withdrawal options (including crypto where offered), and mobile app quality. Commercial partnerships with operators do not buy a higher position on our tables — a site's placement reflects our editorial assessment, not what it pays us.

We do earn commission when readers sign up through some of the links on this site. That relationship never decides how a poker room is scored or ranked, and we'll always say plainly where a bonus carries wagering requirements, deposit minimums or time limits.

Before you write in about a specific site

A few quick checks can often answer common questions faster than waiting for a reply:

Check the individual review for the poker site — welcome bonus terms, minimum deposits, and eligible payment methods (cards, ACH, e-wallets, crypto where supported) are usually listed alongside the offer
Confirm the site accepts players from your state — US online poker is regulated state by state, and availability varies by operator
For account-specific issues (a stuck withdrawal, a bonus that didn't credit, a KYC document request), contact the poker room's own support team directly, since we don't have access to player accounts

If none of that resolves it, or your question is about our content rather than an operator's platform, that's exactly what this page is for.

Learn more about how we work

For background on who runs this site and how we approach reviews, visit our About Us page. Our full terms for using the site are set out on the Terms and Conditions page.

All content on this site is intended for adults aged 21 and over (18+ in states where that is the legal minimum). Online poker for real money is only legal in certain regulated US states — always confirm a site is licensed to operate where you live before signing up. Gambling involves financial risk, and no poker site or strategy guarantees winnings. If gambling stops being fun or starts affecting your finances, relationships or wellbeing, support is available through 1-800-GAMBLER or on our Responsible Gambling page.

Getting in touch

Look for the contact details or a message form provided elsewhere on kelleighratzlaff.com to reach our team directly. We read every message, though as an independent review site with a small team, replies to detailed or operator-specific questions may take a little longer than a quick correction.